Telephone: +46 (0)19 - 12 33 34
Open weekdays 10:00 - 12:00
Email: info@rite.se

Right of Withdrawal and Warranty

Right of Withdrawal
You have the Right of Withdrawal for 14 days according to the Distance Contracts. The Right of Withdrawal period starts from the day you receive your item. Rite.se pays back the amount within 30 days after receiving the returned item. The customer pays for the return freight. 

Warranty
All of Rite.se´s products comes with a one year warranty and the Right to Complain for 3 years, according to Consumer Purchases.

The product warranty covers only original manufacturing faults, i.e. faults that existed on the product upon delivery. The product warranty does not apply to errors that occur at or after self-made changes in the product´s function and appearance, such as rebuilding, upgrading or configuring the product.

The customer´s receipt / order confirmation / invoice works as proof of warranty.

Service Matters
For service and warranty issues, you should first contact Rite.se. Manufacturing faults shall be assessed by an approved service facility, whereupon the customer will receive a free repair or a new product. Service Matters in the event of any errors, damage, etc. incurred shall be payed by the Customer, in accordance with the Consumer Purchases or Merchant Law. In the event of a faulty product Rite.se´s liability to a customer, who is not a consumer, is always limited to 50% of the price of the products the customer purchased of Rite.se.